BitByte – Support

Thanks for using BitByte! If you need help with purchases, subscriptions, or app issues, you’re in the right place.

Contact

Open a ticket: GitHub Issues (public). Prefer private support? Email us.

Typical response time: 1–2 business days.

In the app: Profile → Settings → Restore Purchases. Make sure you’re signed into the same Apple ID.

Open: Apple Subscriptions → select BitByte Pro.

Force-quit and reopen the app.
Check connectivity and App Store sign-in.
Use Restore Purchases (see above).
Reboot your device. Still stuck? Email or open a GitHub issue with steps to reproduce.

Current: v1.0.0 (iOS). Release notes: Releases.